Shipping
Delivery & Returns
WE SHIP AUSTRALIA-WIDE
Your dress will be carefully packaged, and delivered on or before the day you select in the booking calendar.
We include delivery,return postage and dry cleaning in all our prices, so there is no surprises at the checkout.
In return all we ask is that you...
- Please supply a physical address where someone can receive and sign for your parcel between 9am - 5pm, Monday through Friday.
- We use a variety of courier/postal services to ensure your dress arrives safely on time. You will receive an email notification with a tracking link when your dress is on its way. This may not be until the day before, but don't worry as we use overnight express postal services to ensure your dress arrives on time. If you are outside the courier network, next day delivery may not be available, but we will notify you of the delivery time and ensure the dress arrives in time for your event.
- All packages delivered by a courier need to be signed for. Should you not be home to sign for your package, it may be left at your front door or a card will be left to reschedule the delivery. In this case you accept all responsibility for missing packages left by the courier.
NEXT-DAY DELIVERY
Next-Day Delivery is available Monday through Thursday, to select suburbs across Australia.
Please check that your postcode is listed in the National Express Post Network.. If your postcode is not inside the National Express Post Network we cannot guarantee Next-Day Delivery.
For Next-Day Delivery your order must be placed by no later than 12PM EST the day before.
Same day delivery is available within a 20km radius of the Melbourne CBD for an extra $15 fee. Orders must be placed by 12pm on the day delivery is required.
For further information on Shipping please refer to clause 6 under the Terms and Conditions.
RETURNS
Are super easy. A pre-paid Australia Post satchel will be included in your delivery. This will be addressed to Bump Style. On the last day of your rental period, please place the garment safely in the satchel and take it to your nearest Australia Post or Express Post Box (the yellow ones!) by no later than 4pm.
If you return date falls on a Sunday please pop the satchel in the post on the following Monday.
*If you require delivery to a regional area you may be asked to pay a small amount to cover any extra postage costs and the time it takes to deliver to more remote areas.